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HUMAN RESOURCES

Performance Management

TARGET AUDIENCE:

Small and medium sized business owners and managers

DESCRIPTION:

How can I get the best performance out of my team members?

Many business people manage performance by exception….when it’s exceptionally bad!  Performance needs to be managed when it’s good, when it’s bad and especially when it's indifferent. Often times this isn't the case...and it shows in average results, unsatisfied employees and high turnover.

Performance should be planned, mentored, monitored and recognized throughout the year.   Employee productivity and satisfaction can be improved by establishing a performance management system geared to promoting continuous employee improvement.

Learn how to improve employee productivity and satisfaction by establishing a formal performance management system.

CONTENT:

In a hands-on, interactive workshop you will learn to...

  • Establish performance expectations and measurement criteria
  • Conduct and follow-up a performance interview
  • Reward good performance and deliver corrective feedback

And more…

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