MANUFACTURING SECTOR
Supervisory Skills for the Manufacturing Sector
TARGET AUDIENCE:
Supervisors and/or first line of management working in a small to medium-sized business; manufacturing or production environment
DESCRIPTION:
Designed as a general introduction for new supervisors or as a re-fresher for experienced supervisors, this two-day workshop will help supervisors develop management skills that will lead to a more positive and productive work environment.
CONTENT:
At the end of Day 1, participants will be able to:
- Clearly define their supervisory roles and responsibilities.
- Compare leadership styles and identify the most appropriate style.
- Develop effective communication skills, including constructive confrontation.
- Create a motivational work environment.
At the end of Day 2, participants will be able to:
- Provide reassuring and remedial feedback on an ongoing basis.
- Develop clear work plans leading to effective coaching and performance management.
- Deal with difficult situations and use discipline when required.
- Foster a team approach and deal with conflict constructively.
|
